exbat Responsible Gaming — Your safety is our priority
Keep the fun within limits. exbat is always by your side to make sure online gaming stays a positive part of your life.
Why is Responsible Gaming important?
Online gaming and betting should be an enjoyable activity — not a source of financial stress or mental hardship. exbat believes every player should have fun while staying within their limits. That is why we have put in place multiple tools and support systems to uphold every aspect of responsible gaming.
Respecting the trust of millions of players across Bangladesh, exbat always maintains a safe, transparent and controlled environment. Following responsible gaming principles on our platform is not just a rule — it is our core commitment.
those aged 21
and above only.
Our Protection Tools
Deposit Limit
Set a maximum cap on your daily, weekly or monthly deposits. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies to any increase in the limit, giving you time to reconsider your decision.
Self-Exclusion
Use self-exclusion to take a break from the platform for a set period. Options range from 7 days to 5 years. While exclusion is active, login is completely disabled and no promotional messages are sent.
Time-Out Feature
Use the time-out feature to take a short break. You can set a break of anywhere from 24 hours to 6 weeks. During this period your account is paused — no betting or deposits are possible.
Reality Check
Pop-up messages are sent at set intervals so you can see how long you have been playing and how much you have spent in total. These reminders help you stay aware.
Account Security
Your account is protected with SSL encryption, two-factor authentication (2FA) and a strict identity verification process. Your funds are completely safe from unauthorised access.
24/7 Support
For any gaming-related concerns, our Bengali-speaking support team is available via live chat 7 days a week, 24 hours a day. Do not wait to ask for help.
Safe Gaming Guidelines
Plan your budget
Set a fixed budget before each gaming session and never go beyond that limit. Avoid placing more bets in an attempt to recover lost money. Remember, gaming is for entertainment — not as a source of income.
Manage your time
Avoid playing games for long stretches at a time. Take regular breaks, get enough sleep and spend time with family and friends. Stay mindful that gaming does not disrupt your daily routine.
Control your emotions
Avoid gaming when you are angry, frustrated or under mental stress. Do not log in if you are not in a good state of mind. Placing large bets driven by emotion usually leads to negative outcomes.
Do not use someone else's account
An exbat account is strictly personal. Never use another person's account or allow anyone else to use yours. You are responsible for all activity on your own account.
Recognise the Signs of a Problem
⚠️ Warning signs
- Repeatedly betting to try to recover lost money
- Neglecting family or work because of gaming
- Feeling restless or uneasy when not betting
- Lying about or hiding how much you spend on gaming
- Betting with borrowed money or spending your savings
- Being unable to find enjoyment in anything other than gaming
- Spending more time or money than the limits you set yourself
💬 Get help — do not fight it alone
If you notice any of the above signs in yourself, contact our support team without delay. Our trained representatives will assist you in complete confidence. Reach us via live chat or email: [email protected]
Age Verification and Minor Protection
exbat strictly prohibits participation by anyone under the age of 21. Every user's age is verified at registration. If there is any suspicion that an account is being used by a minor, it is suspended immediately.
If anyone aged 18 to 20 lives in your household, use password protection on your device and do not share your login details. Using parental control software is also an effective measure.
- Age verification is mandatory at registration
- Suspicious accounts suspended immediately
- Advice to keep login details secure
- Parental controls recommended
- Full access prohibited for minors
Our Commitment
exbat is committed to ensuring a safe and fair play gaming environment. We never encourage irresponsible betting. All our promotions are designed for adult and informed players.
- Transactions secured with SSL encryption
- Transparent wagering terms — just 15x
- Fast withdrawals — in just 5-30 minutes
- All games ensure fair play
- 24/7 customer support in Bengali
- Personal information kept fully confidential
Questions about Responsible Gaming
Enjoy safely — play responsibly
Enjoy yourself within limits across all of exbat's games and betting sections. Whenever you need help, we are always here for you.
Need support?
24/7 Live Chat — in Bengali
[email protected]