exbat Privacy Policy — Your Information Is Our Responsibility

exbat ("we", "us", "platform") is a trusted online gaming and sports betting service in Bangladesh. Your privacy matters greatly to us. This Privacy Policy ("Policy") describes what information we collect when you use the exbat website (https://exbat.cam), how that information is used, with whom it is shared, and what your rights are.

By registering with exbat or using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. This Policy may change at any time, and continued use of the platform after any change will be considered acceptance of the revised Policy.

exbat uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Identity Verification: To ensure a safe environment and prevent access by minors. Our platform is for users aged 21 and above only.
• Financial Transaction Processing: To manage deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues through 24/7 live chat.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Fraud Prevention: To detect and prevent illegal activity, money laundering, and fraud.
• Regulatory Compliance: To comply with applicable laws and regulations.
• Personalized Experience: To provide game recommendations and offers tailored to your preferences.
• Communication: To send important updates, security notices, and promotional information (where you have given consent).
• Responsible Gaming: To monitor your gaming behavior and provide support where needed.

exbat uses industry-standard SSL encryption technology to keep your personal information secure. Our servers and databases operate in a secure environment, and multiple layers of security measures are applied to prevent unauthorized access.

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations, dispute resolution, or fraud investigations.

Our security measures include:

• 256-bit SSL encryption for data transmission
• Regular security audits and vulnerability assessments
• Two-Factor Authentication support
• Unauthorized access detection systems
• Staff training on data security
• Third-party security audits

exbat never sells your personal information to third parties. However, certain information may be shared in the following circumstances:

4.1 Payment Providers

To complete financial transactions, the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and associated banks. These providers follow their own privacy policies.

4.2 Legal Authorities

Information may be provided in response to court orders, legal proceedings, or valid requests from government authorities. This is done only when legally required.

4.3 Service Providers

Selected trusted service providers who operate our platform (such as IT infrastructure, analytics software) may process limited information, but they may not use it for their own purposes or share it with third parties.

4.4 Fraud Prevention

As part of anti-money laundering (AML) and fraud detection activities, necessary information may be shared with industry-wide databases or investigative agencies.

exbat uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of the platform — login sessions, security verification, and so on.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage and improve our services.
• Performance Cookies: Help improve site speed and service quality.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may limit some platform functionality.

exbat is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors (under 21). The age verification process at registration is central to this commitment.

If we learn that a minor has used our services, the relevant account will be closed immediately and any collected information will be deleted. If you are aware that a minor is using our platform, please notify our support team.

Our platform uses services from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. These providers may process certain information about your gaming activity in their own systems.

exbat is not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of our service partners.

For payment processing, bKash, Nagad, Rocket, Upay, and associated financial institutions manage your financial information in accordance with their own data protection policies.

exbat reserves the right to change or update this Privacy Policy at any time. If there are any significant changes, we will notify you in the following ways:

• By posting a notice on the platform
• By sending a brief message to your registered email
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be considered acceptance of the revised Policy. We therefore recommend reviewing this page regularly.